Delivery

🚚 Delivery Time

  • Orders are typically delivered within 5–10 business days from the date your order is confirmed.
  • Delivery times may vary slightly during peak shopping periods, public holidays, or due to unforeseen courier delays.

📦 Order Processing

  • Orders are processed within 1–2 business days after payment has been received.
  • Once your order has been dispatched, you’ll receive a confirmation email with your tracking details.

📍 Track Your Order

As soon as your order is shipped, we’ll send you a tracking number via email so you can monitor your parcel’s journey right to your doorstep.

🏠 Door-to-Door Delivery

We deliver directly to your home or business address anywhere in South Africa. Please ensure your shipping details are accurate to avoid delays.

To bring you stylish fashion at competitive prices, we work with a carefully selected network of trusted international suppliers, many of whom are based in China. Every product is chosen with quality, value, and style in mind before being added to our collection.

To keep shipping fast and affordable, some orders may arrive in SHEIN-branded packaging. This is because certain suppliers use SHEIN’s fulfilment and logistics network for shipping. Rest assured, your order is placed through Solena, and our team carefully selects the products we offer based on their quality and customer satisfaction.

No matter the packaging, you’ll receive the exact item you ordered, delivered straight to your door.

📞 Need Help?

If you have any questions about your order or delivery, our friendly support team is here to help.

Email: support@solena.co.za

Welcome to Solena—where style meets confidence.

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